Frequently Asked Questions
Q.Does the price include set up and delivery?
A.Unless noted, the price does not include setup and delivery. An additional fee applies for delivery and is based on distance. Prices do not include sales tax. Contact our office for details.
Q.When do you deliver and set up?
A.We operate mainly on the weekends. Weekday rentals are welcomed as well.
Generally, we deliver/setup on Thur-Saturdays 8a-12p. Pickup is Mondays 8a-12p. (We do not deliver/pickup on Sundays). If we have a lot of rentals, larger orders or pending inclement weather, we may need to extend the delivery/pickup times or days. We will notify you if we need to modify your delivery/pickup times or days. *Bounce House parties varies. Note: We setup tents, tent packages and restroom trailers. Inquire by phone.
Q.Do you deliver to other cities?
A.Yes. Please call our office for a quote.
We service Baltimore County, Northern Anne Arundel County, South Carroll County, South Harford County, East Howard County and Northern Prince George's County. If your restroom trailer rental is outside of this radius, let us know. We still may be able to accomodate your project.
Q.What payments do you take?
A.Credit Cards. Special arrangements can be discussed for large orders. Contact our office.
Q.What if we need to cancel?
A.You can cancel your order at least 8 days or more prior to your rental date. You will be given a rain check that is good for 1 year.
Q.Do you require a deposit?
A.A 50% deposit is due when you place your order; the balance is due 8 days prior to the rental date. A hold/no delivery status will be placed on orders of unpaid balances. Orders placed 2 to 7 days prior to your rental date require payment in full when you place your order.
Q.Can we see a copy of your contract and safety rules?
A.Yes. There is a link in your receipt once you've ordered or you may contact our office.
